Servicing24 launches an advanced app-based AMC platform, delivering real-time IT support, spare part tracking, and full maintenance control to businesses.
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| With seamless digital service delivery, Servicing24’s AMC app enables businesses to manage IT maintenance smarter, faster, and more cost-effectively. Image: Supplied |
Dhaka, Bangladesh – August 20, 2025:
Servicing24 has unveiled its new digital platform, the ‘Servicing24 Client’ app, designed to revolutionize how businesses handle their Annual Maintenance Contracts (AMCs). In a world increasingly reliant on technology, this app provides a unified, app-based solution for managing IT hardware support—ensuring system reliability while minimizing costs and downtime.
Traditionally, AMC services offered by Original Equipment Manufacturers (OEMs) come with high price tags, restrictive terms, and limited compatibility. Companies using multiple brands across their infrastructure often struggle to coordinate service, especially for outdated or end-of-life systems. Servicing24’s new app addresses these challenges head-on by offering comprehensive, third-party maintenance support across all major hardware brands, with services accessible via both mobile and web interfaces.
With this app, users no longer need to depend solely on OEMs for critical repairs or upgrades. Instead, they can generate service tickets, track real-time updates, request spare parts, and monitor contract status—all from a single dashboard. The platform provides on-demand helpdesk assistance, on-site engineer support, and full compatibility with various brands of servers, storage solutions, and network devices. Additionally, the app supports devices that are no longer covered by the OEM, offering extended life for older systems through spare parts replacement and firmware updates.
According to Servicing24 CEO Nasir Feroz, the app is designed to eliminate the hassles that businesses face when managing IT infrastructure maintenance. “We’ve developed a fully app-based solution to make AMC services simpler, faster, and more accessible. Users can manage everything digitally without facing delays or coordination issues. We’re committed to improving the experience through future updates based on client feedback.”
The platform also supports sustainability by reducing hardware waste and extending the life of existing equipment. With round-the-clock availability and an intuitive interface, it brings transparency, speed, and efficiency to IT service management.
As IT ecosystems grow more complex, the launch of the Servicing24 Client app signals a shift in how businesses view infrastructure support. It offers a practical, user-first approach that aligns with modern enterprise needs—delivering performance, cost savings, and peace of mind under one digital roof.