DocuSign and CLEAR have launched a new biometric identity verification solution in the U.S., combining speed, security, and seamless user experience for digital agreements.
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| DocuSign and CLEAR unveil an advanced biometric identity verification solution to improve security and simplify digital agreements, setting a new industry standard. Image: CH |
SAN FRANCISCO, USA — September 19, 2025:
DocuSign, the global leader in e-signature solutions, has announced an exciting new partnership with CLEAR, the identity security company, to introduce a state-of-the-art identity verification solution in the U.S. The collaboration merges CLEAR’s biometric authentication technology with DocuSign’s digital agreement platform to provide businesses and consumers with a seamless, secure way to verify identities during online transactions.
This partnership is a significant leap forward in addressing the pressing challenge of identity fraud in the digital era. The new solution combines CLEAR’s CLEAR1 secure identity platform, which leverages biometric verification (a selfie-based process), with DocuSign’s renowned Intelligent Agreement Management platform. The goal is to provide businesses with robust security measures without compromising on the ease of use or customer experience.
DocuSign’s CEO, Allan Thygesen, noted, "This collaboration with CLEAR ensures businesses no longer have to choose between security and seamless user experiences. The integration of biometric verification into our platform sets a new benchmark for digital agreements, making it both safer and simpler for customers."
In a world where identity fraud is a growing concern, this solution provides a reliable safeguard. With over 33 million users on the CLEAR platform, the new system enables easy identity verification. Users who are CLEAR members can complete the process with just a quick selfie, while those not registered can sign up in less than 90 seconds, all from within the DocuSign platform.
The urgency for stronger identity verification has never been higher. With AI-generated forgeries on the rise, identity fraud is becoming an increasing problem for businesses worldwide. A Gartner® forecast predicts that by 2028, one in four candidate profiles globally will be fake, compounding the risks to companies, both financially and reputationally. The financial impact of identity fraud is staggering, costing businesses millions annually.
DocuSign’s new solution directly addresses this escalating threat, offering a seamless way to verify identities while significantly reducing the risk of fraud. This is a response to growing concerns that fraud prevention measures may alienate customers, leading to friction during digital transactions.
For years, businesses have struggled to find a balance between protecting sensitive information and maintaining a smooth, user-friendly experience for their customers. According to DocuSign’s “The Future of Global Identity Verification” report, 66% of businesses believe that fraud prevention and user experience are competing priorities. However, businesses that have already adopted advanced identity verification solutions have saved millions by reducing fraud.
To enhance security further, DocuSign will soon roll out Risk-Based Verification, a feature that dynamically tailors the verification process according to each user’s risk profile. Low-risk users will experience faster processing times, while higher-risk scenarios will trigger additional security checks, ensuring maximum protection.
By incorporating both biometric verification and risk-based analysis, this solution offers a multi-layered approach to secure digital agreements, ultimately enhancing fraud prevention while speeding up the overall process.
With CLEAR’s biometric solution already trusted by millions of users, DocuSign is the first agreement platform to integrate this advanced technology. This new offering ensures that businesses can now protect their digital transactions while still providing a frictionless experience for their customers.
Caryn Seidman Becker, CEO of CLEAR, stated, "Identity is the foundation of trust, and CLEAR’s technology ensures both integrity and ease in the verification process. This partnership with DocuSign brings this vision to life, creating a secure and seamless experience for everyone involved."
As the digital landscape continues to evolve, businesses need security solutions that can keep pace with the increasing sophistication of identity fraud. This partnership between DocuSign and CLEAR represents a forward-thinking solution that not only addresses today’s challenges but also lays the groundwork for the future of secure digital transactions.
By merging cutting-edge biometric technology with advanced risk verification, DocuSign and CLEAR are setting a new industry standard for identity security in digital workflows, ensuring that businesses can operate confidently in a rapidly changing digital world.